Why should I hire a website design firm?
Hiring a web site designer will help you save precious time so that you can concentrate on your business, your vocation, or your organization. Even the best web site software takes time to learn. Many are expensive. Some limit creativity and are not compatible with each other. A web design firm will manage the creation of your web site so that it is done quickly, efficiently and professionally.

How long does it take to have a web site designed?
The turnaround time is determined by the size of your web site, the complexity of your site design, and when we receive your content (i.e photos, images and text). It could be as little as 1 week.

I have a web site, but I'd like it to look more professional. Can you help?
Yes. A web design specialist will examine your current site, discuss your goals, and redesign your site.

Can I start with a 5-page web site now and add more pages later?
Absolutely. We create each website with scalability in mind. We can add pages to your site at anytime.

What is site maintenance?
Maintenance is a fee paid monthly to keep your site updated with new content that you provide. Most high traffic websites have new content updated regularly. Fresh content keeps visitors coming back.

What is the difference between web design and web maintenance?
Web design is the actual creation of the initial web site. Web maintenance is the updating and changing of content on that site. The web design contract is separate from the web maintenance or webmaster agreement. However, if you expect your site to change frequently, a web maintenance agreement is highly recommended.

Can I maintain my website myself?
Yes. With one of our 3 Content Management Systems you can edit your web pages 24 hours a day from any computer with an internet connection.

What domain name should I choose?
This depends on how you are going to use it. If you are going to be telling people over the phone, choose one that is easy to say and spell out loud. Above all, choose one that is memorable and not confusing.

What is web hosting?
Web hosting is a monthly fee that you pay to have your site accessible on the Internet.

I currently have another web host and would like to switch over to NeedWebDesign.com hosting. How do I do this?
We will transfer your domain name along with all of your existing web sites content. We will call you to request the user-name and password for your domain name as well as FTP so that we can complete the transfer FREE of charge.

Can I choose you to design my site and use my own web hosting?
Yes. We can upload the website files to your FTPonce the project is completed.

What are my options for e-commerce or online donations?
You can take payments online in a number of ways.
The first is PayPal - this an inexpensive way to start taking payments quickly, especially if you don't have a merchant account. With PayPal, your visitors can pay you with a credit card or by sending a payment from their checking account (echeck). PayPal provides easy shopping cart integration and many other free services that are helpful to sites that are starting out. They charge 2.9% +$.30 per transaction and have no start-up fees. The downsides are that PayPal is not a very customizable solution, and it can have a “start-up” feel.

However, this is changing and many mainstream sites are now accepting PayPal. PayPal is inexpensive both because there are no merchant account of payment gateway fees.

Finally, there is the option of creating a full e-commerce solution. This involves many different components - a merchant account from a bank, a payment gateway service that allows you to accept payments into your merchant account from your website (this is often bundled with the merchant account), a shopping cart or payment script that integrates with your payment gateway, and certain elements of the server environment like having an SSLcertificate for security purposes. Full e-commerce is more expensive and time-consuming to develop than PayPal, but it can be integrated into your site for a truly seamless payment experience. It can also save you money in the long run if you are doing a high volume of sales because the transaction fee is usually about 2.4% + $.28.

How do I get my website listed on search engines, especially Google?
Modern search engines like to find your site naturally, through links to your site from other sites. Google especially relies on your incoming links to determine your popularity and relevance. We can optimize, submit and track your search engine ranking for keywords.

Why can't I find my web site in the search engines?
Once your site has been submitted to the top Search Engines they may require several weeks, or even months to actually spider and list your web site in their directory. How fast your site is listed depends on each individual Search Engines database update schedule. Watch your server traffic logs for visiting spiders. We suggest that you sign up for our monthly search engine optimization, submission, and reporting.